5 Solid Reasons to use Chatbots for Lead Generation in Local Acupuncture Treatment Service

Acupuncture Lead Generation Chatbot

Are you having a tough time dealing with lead generation for your local acupuncture treatment service using traditional methods?

Is your acupuncture treatment business only dependent on the clichéd word of mouth between the same old patients and practitioners?

Is your healthcare business not booming because your customers don’t understand your services?

Well, the truth is in this cut-throat modern era, the traditional lead generation strategies such as lengthy, boring, and impersonal forms and mere word of mouth are simply not enough!

The good news is the world needs an acupuncturist like you now and more than ever who can treat their pain, reduce their stress, cure their allergies, improve their sleep, or simply help them live better through your expertise.

The image below speaks for the acupuncture demand itself. The acupuncture treatment business is thriving as a lot of people are interested in opting for it.

Global Acupuncture Market
Global Acupuncture Market - Persistence Market Research

So how can you make people aware of what you do and how you can help them?

What effective lead generation strategies you must use to grow your local acupuncture treatment service?

There are thousands of lead generation tactics one can leverage for their treatment service or clinic business.

But you must pick the ones that are best suited for your local acupuncture treatment service. After all, that’s why you’re here, right?

Keeping that in mind, we present you with a one-stop solution to your lead generation problem – an AI chatbot! It can grow your audience reach hassle-free.

Moreover, it will help you create a long-lasting relationship with your patients and form an impactful acupuncture brand. Not convinced enough?  Let’s find out more about how chatbots can accelerate lead generation in the acupuncture treatment service.

What are Chatbots for Acupuncture Treatment Service?

Chatbots are AI-enabled software tools that ensure easy delivery of your acupuncture treatment service’s message and induce smooth conversations between your patients and practitioners. They are bots that talk to you in the form of text and voice by providing personalized and real-time one-on-one Interaction. Not just that, they come in various avatars that can be in the form of 3D animations and give you the feeling as if you’re talking to a real human representative. These futuristic AI and machine learning technologies as used by Keenclick work full-time, are multicultural, multi-ethnic, multilingual, and are multi-voice assistants.  

According to Startupbonsai, 61% of marketers find lead generation as their biggest challenge. An AI Chabot specifically aiming at lead generation, uses a conversational approach to get the patient data, guiding them through the services you offer and the treatment that suits them finally persuading them to opt-in for your acupuncture treatment service. All that, in natural human language, is as if they are communicating with an actual person! Overall, chatbots are the best way to generate acupuncture leads without opt-in forms or landing pages.

How Important is a Chatbot for Acupuncture Treatment Service Leads Generation?

Before we dive into the top 5 reasons, let’s first discuss how AI chatbots can revolutionize acupuncture leads strategies and why is it so important.

As stated in the beginning, chatbots generating acupuncture leads are a game-changer in the healthcare industry. The more leads you capture, the more the conversions, the more the profits, and the more the growth of your healthcare business. They can even scale your brand reputation and brand awareness, building fruitful relationships with profitable professionals and repeat patients.

Apart from carrying out interactions, AI chatbots also simply repetitive tasks such as providing solutions to patients’ problems, sending out emails, marketing, lead generation, analysing treatment results, etc. The common tasks performed by chatbots in the acupuncture industry are booking appointments, patient overall health assessment, after treatment services, etc.

Want to reduce operational costs? Just use a Chatbot! Automate all the repetitive and lower-level tasks with chatbots instead of hiring and paying a representative. By doing so you can pay attention to complex and crucial tasks while the chatbot takes care of the monotonous and simple ones.

Moreover, instead of making your patients fill a boring, lengthy, and impersonal form, make them interact with a chatbot that is available 24/7 at their service and answers all their doubts and queries instantly. Your patients don’t have to wait in queue for their turns to come either to interact with one of your representatives.

Brownie point- a study shows that millennials prefer texting over calling. Your patients can customize the chatbot to the avatar of their liking to interact with. An Online chatbot is way too fast, efficient, effective, personal, and responsive. So AI chatbots fit all modern-day requirements perfectly!

According to Drift 2020, chatbots provide answers to every query instantly and operate 24/7.

Data Chart Source: Drift

Chatbots are Ruling in Healthcare Sector

You can leverage the chatbots that make use of computer programs in the form of textual conversations to grow your acupuncture business. These are quite popular among various healthcare institutions already. A report published by BIS Research titled Global Chatbots in Healthcare Market – Analysis and Forecast, 2019-2029, shows that AI chatbots generated around $36.5 million in 2018 in the healthcare market.

These chatbots can detect symptoms, assist in chronic health issues, and manage medications. They also guide patients properly for serious illnesses and also assist them in scheduling appointments with renowned professionals. With technological advancement in the healthcare sector, there has been significant growth in the use of chatbots along with other tools such as SEO, video marketing, emails, and landing pages for healthcare business marketing.

Usages of Chatbots, Source: usertesting.com

5 Reasons for Acupuncturists to Implement Chatbot for their Treatment Service

Now that you know about chatbots and their role in the acupuncture industry, let us now take a look at the reasons why you must leverage a chatbot in your acupuncture treatment service.

They provide 24/7 service

 You might try your best to dedicate enough time and attention to all your patients, but at times you won’t be able to do so because of your tight schedule. Your patients might also try to reach out to you at odd hours in case of emergencies. In such cases, you won’t be able to attend to their problems and might even lose a potential customer. As your acupuncture treatment service grows, you won’t be able to attend to hundreds of patients all at once.

The solution

Leveraging a chatbot on your acupuncture website solves this problem. They not only answer FAQs of your customers and guide them to the best possible treatment but also assist them after the treatment 24/7. According to CNBC, chatbots are projected to handle 75-90% of healthcare queries by 2022. It can remind them about their regular check-ups, provide them information about their current health, give them tips for their overall well-being.

  1. They schedule appointments hassle-free

Nowadays, your customers are looking for instant replies because of their busy schedules. Imagine telling them to fill boring, lengthy, and impersonal forms that take too long to fill and make them wait for more. Or worse, imagine being unavailable when a potential customer tries to contact you via a call to book an appointment with high hopes.

You can lose a major chunk of your potential customers if the call hold time is too lengthy, or if the call handling system is inefficient, or there are limited communication channels, or if there are multiple appointment schedules.

The solution

Your patients can book their appointments directly via a chatbot on your acupuncture website. Not only that, a chatbot can book thousands of appointments while answering other customers’ queries simultaneously. It can also assign an acupuncturist according to their problem, send the patient information to the acupuncturist, create a slot in the acupuncturists and patient’s calendar, and much more. This hassle-free method is effortless and stress-free, plus it saves a lot of time.

Builds communication between the acupuncturist and the patient

Sometimes your patients are looking for a particular symptom and its solution but they can’t find it on your website. Or sometimes they can’t contact you because of various reasons. In such cases, they will leave your site instantly and be disappointed.

The solution

PEOPLE PRIMARILY VIEW CHATBOTS AS A SOLUTION FOR GETTING ANSWERS

Source: drift.com/state-of-conversational-marketing

An acupuncture chatbot can turn that around. When a potential customer visits your website, your chatbot can help them through the symptoms with a warm greeting. It can then predict possible diagnoses, and provide them with an option to book an appointment with you directly. You can also get critical patient’s information such as previous records, other diseases, allergies, medical check-ups, etc., instantly over a chatbot.

They also take in customer information by asking them questions, which gets stored automatically for any form of reference and to personalize the patient’s experience. It transforms unengaging and boring processes like reading and form-filling into a conversation. And that’s how chatbots build a good rapport between you and your patients.

They fight against misinformation

A lot of information is spread about acupuncture. Some are more harmful than others. Sometimes people carry a myth about acupuncture needles being too painful and are scared to even give it a try. Some even they can cause side effects and other health problems.

The Solution

You can use a chatbot to bust those myths and provide your customers with some real facts about the health benefits of your acupuncture treatment. The AI chatbots can also guide them through step-by-step procedures in their treatment and much more.

Zambia’s Ministry of Health has leveraged this idea with a chatbot acting as a beacon of truth in the sea of misinformation. They have deployed it over their website, mobile app, and WhatsApp and it has helped 98,000+ people to gain access to verified information about the coronavirus, symptoms, testing, and treatment. It shares symptoms, precautions, and debunks myths. It also shares statistics on the number of cases with users. You can use the same for your acupuncture treatment service.

They enhance patient user experience

It is rightly said, “first impression is the last impression”. Want to beat your competitors and get ahead in the acupuncture industry? Want to revolutionize your facilities to give a world-class experience to your customers? If your first impression gives a feeling of you being updated with the latest technology and fast tools, it’s going to paint a positive image of your brand. But how do you do it?

The Solution

Simple. Through a chatbot! Imagine how cool it would be to have an acupuncturist who can be there to support their customers at their beck-and-call. It seems impossible, but a chatbot can help to make it a reality. Whenever your patients need help regarding acupuncture, a chatbot is there to give it to them instantly. The process is seamless, fast, and efficient. Thus, it enhances the user–experience.

The Final Word of Acupuncture Lead Generation Chatbot

Chatbots have not only revolutionized lead generation tactics for local acupuncture treatment services but also transformed the methods of booking appointments and answering patient doubts. They hold the potential to make the healthcare industry more efficient, relevant, and faster. These aspects have been recognized by Keenclick Digital Agency, which uses creative avatars and 3D animations in the form of chatbots and lets your customers and clients interact with them hassle-free.

These are realistic as a human. Not only this, we identify the location of your customers and engage with them in their local or native language, letting no chance for communication barriers.

Need help with other marketing strategies? Good news – we also provide other services like video marketing, SEO, designing landing pages, etc., that make use of the latest technology. 

Still not convinced to leave behind clichéd traditional strategies?

Visit our site now and experience technology like never before!

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